Terms and Conditions


The client undertakes to use this service complying with laws and regulations that apply, as well as the terms and conditions set forth herein;
The Exponentialgreen may at any time change, in whole or in part, the terms and conditions set forth herein;
The customer is advised to visit this page regularly to keep abreast of any changes to the terms and conditions of use.
The client can not change the content of the Service or send messages that contain computer viruses or may cause any other damage;
Access to this online store is permitted on a temporary basis. The EXPONENCIALGREEN reserves the right to withdraw or change services without notice. The EXPONENCIALGREEN not be liable if for any reason this online store is unavailable in a given period of time. Occasionally, can restrict access to some areas of this online store.
The EXPONENCIALGREEN does not authorize, in any situation, customers effecting requests for order through the site, as part of an occupation, that is, in order to resell these products.
Some links of the online store lead to external sites. When you click on these links, you will leave the online store. EXPONENCIALGREEN will have no control over these sites, not accepting any responsibility for the material present in them.



The products presented by EXPONENTIALGREEN are accompanied by description and use of advice. Responsibilities are not accepted in case of allergic reactions or other unwanted reactions.
The information referred to in each product are for informational purposes only. These products are not intended to diagnose, treat or cure any disease. Consumers are advised to perform their own research.
When prompted, the customer should inform your doctor or health care professional about any consumer products marketed by EXPONENCIALGREEN.
The products must be kept out of reach of children.
In case of excessive intake of certain products, should immediately contact the National Institute of Medical Emergency.
The products offered in the online store are in compliance with legislation and regulations applicable in Portugal. The images, text, diagrams or drawings illustrating the products are as faithful as possible, however, any difference between the image and the actual product does not imply any change in the quality or content thereof.


3.         PRICES

The prices shown in the online shop include VAT at the rate in force at the time of acquisition, which added the respective transport costs;
The price of the products, including VAT, and the shipping cost are shown separately before the final validation phase of purchase;
Any other costs of sending parcels abroad, including customs clearance costs shall be the sole responsibility of the purchaser of the product.
The EXPONENCIALGREEN reserves the right to change prices for products and transport costs without notice.


4.        ORDER and RETURNS

The order of some product, chosen from among at the online store is made by placing the basket;
For some products, properly identified in the online store, the acquisition can be limited to a certain number of copies;
You can only cancel an order if it is in pending status, which means it has not been packaged and did not come out of our warehouses. Therefore, it is absolutely necessary to do the following:

Please contact the online store through bioethnolife@bioethnolife.com email and let all the order data and the intention to cancel the same. In case of order cancellation, the refund will only be made upon receipt and through the same means of payment.
The EXPONENCIALGREEN bear the shipping costs of the return, if the item is damaged or if an error has occurred on his expedition; on ordering multiple products EXPONENCIALGREEN refund the difference between the values of the transport costs of the original order and the value of the order transportation costs without the damaged products. If the reason for return is your desire or made a mistake when ordering, shipping cost, plus any transaction costs, will be refunded to you refund amount.The Exponential GREEN only accepts new product returns, complete and in original packaging of the order. This package must not be damaged, altered or erased. Incomplete products, damaged or used by the customer will not be accepted.

If the return is not complying with the above mentioned conditions, the customer shall not be entitled to any refund and will be offered to submit this return with the next order. If you decline and want to recover the article, you need to schedule a pick up of articles in EXPONENCIALGREEN facilities and bear the burden.
The delivery of products purchased in this service comply with the legal standards applicable in Portugal to the distance marketing year (Decree-Law No. 82/2008 of 20 May);
The customer has the right to claim any defect, inaccuracy or inadequacy of the product for what was ordered, within the legal deadlines established for this purpose.



Products may be paid through the various electronic payment methods (Paypal, Credit Card and Bank Transfer);
In the payments made through the bank transfer system, EXPONENCIALGREEN reservs 36 hours after the product ordered, the order may be canceled if no confirmation of payment;


6.         DEADLINE

In Portugal orders are delivered usually within 3 business days after the date of the respective payment, however, the delivery time is not responsibility of EXPONENCIALGREEN;
In the autonomous Regions and depending on the Islands, the delivery time can vary between 3-8 business days, however, the delivery time is not the responsibility of EXPONENCIALGREEN;
In a situation of stock rupture the customer will be informed.



To make a purchase in the online store does not need to register;
The individual record in the online store is made in the store on "Register";
Registration allows an easier buying process, with the recording of customer identification data, allowing an immediate recognition of the same, without the need for new typing;
The client can update your personal information online whenever you make a purchase in the store;
Access is restricted to each customer and guaranteed by the use of a login and a password to be changed as often as the customer deems necessary;
This data is sent to the email client to allow its confidentiality, being the sole responsibility of the customer to further use.
Your data allows you to process your orders, notify you of important changes in functionality of the online store, conduct surveys and for statistical purposes. The EXPONENCIALGREEN can also periodically send you (by email or post) information about products and services, campaigns, promotions and special offers. If you do not want to be contacted for these purposes, you can cancel in the following ways:
You can unsubscribe from the newsletter in your personal account or newsletters you receive in your email has a link to unsubscribe.
The EXPONENCIALGREEN undertakes to protect your data and these will never be available to third parties for marketing purposes.